privacy policy

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privacy policy

Informative note on the processing of personal data
(pursuant to art. 13 Legislative Decree no. 196 of 30 June 2003)

To access our services you will be asked to supply some personal information. Fidenia s.r.l. (hereinafter, for convenience, Fidenia), holder of the rights to exploit QuestBase, will process your personal data, for the purposes indicated in this informative note and always in conformity with the Italian regulations on the protection of privacy.

The data that you may communicate

1. Personal data communicated at the time of registration
To be able to create, manage and share a assessment using QuestBase you must register your profile and provide us with the information indicated in the form at the time of your first access. When you click on the access button, you will be asked to give your consent for the processing, by Fidenia, of the personal data that you will supply. If the user is a minor, he must necessarily ask for the authorisation of his parents - or of other subjects holding parental responsibility - before supplying any personal data, authorising their processing and registering with the portal. Each parent - or other subject holding parental responsibility -, should he become aware that the minor entrusted to his care has supplied personal information without receiving prior authorisation, may contact us at the following address As soon as we are notified, we shall take action to remove this information in the shortest time possible and, on the express request of the parent, to delete the minor's account.

2. Further data that you may share
After registration, we collect the contents and the other information that you supply when you use our services, create or share assessments. We collect information on the persons and groups with whom you connect. To take part in a assessment, it is not necessary to activate a QuestBase profile. Depending on the author's decision, some assessments are, in fact, accessible to all; instead, for others a specific invitation is required. If you are not a registered user, you can access the assessment by means of a reserved code. At the time of accessing the assessment, you will be asked to supply the information indicated in the form. Fidenia does not collect and does not process other data different from those that you decided to supply during the use of QuestBase. Remember that all the data that you decide to share will be accessible to the other users of QuestBase (whether to all users or only to some depends on the privacy settings of the account). If you collect the personal data of third parties, it is necessary for you to inform the subjects involved adequately and to obtain their consent, just as QuestBase is doing, in full respect of the requirements of the Privacy Code. In the lack of these conditions, if you do not (pursuant to art. 13 of Legislative Decree no. 196 of 30 June 2003) inform the third parties of the intention to process their personal data, do not communicate the characteristics and purposes of said processing and do not obtain their consent, you cannot legitimately share contents that contain personal data, neither on QuestBase nor on other sites. Fidenia shall not be responsible, neither for any illegal sharing of the personal data of third parties nor for any processing of third party personal data that may be done by those with whom you have voluntarily shared those data.

3. Other data
We collect data on the use of QuestBase, possibly also through the use of cookies, pixels and other similar instruments, in order to verify the frequency of launching the site and how it is actually used, as well as to improve its functions, and to repair any bugs or malfunctions of the software used. The cookies that may be used on our website fall within the four categories illustrated below. These descriptions can help you establish how you want to interact with our websites and other online services. Most Internet browsers are initially set to accept cookies automatically. You can modify these settings to block cookies or to warn you that the cookies are being sent to your device. There are various ways of managing cookies. We suggest that you refer to the help page of your browser to find out how to adjust or modify the browser settings. We remind you that, by disabling cookies in the browser, you might not be able to use all our functions. To check the personal settings currently used, we advise the following link: For the means of managing cookies on the various browsers:

Cookies that are strictly necessary
These cookies are fundamental for surfing on the website and using some functions. Without the strictly necessary cookies, the online services you have requested, such as registration with study groups, cannot be supplied. It is not necessary to give consent for strictly necessary cookies, since they are indispensable for ensuring the services requested.

Cookies for services
These cookies help us understand how the users interact with our Internet site, supplying us with information on the sections visited, the time spent on the site, and any question that may have emerged, for example an error message. This helps us improve the service provided over our Internet sites. These cookies do not identify you as an individual. All the data are collected and aggregated anonymously. To eliminate or manage cookies for services, consult the links given above.

Cookies for functions
These cookies allow our Internet site to memorise the choices made and to offer customised or optimised functions. The cookies for functions can be used to offer you online services or to avoid offering you services you have refused in the past. We do not share the information collected with cookies for functions with third parties. By eliminating cookies for functions, the preferences or settings selected will not be memorised for future visits.

Promotional or targeting cookies
Targeted advertising cookies managed by third parties can be saved on the user's device by third party advertisers, advertising networks, data exchange and marketing analysis services, and other service suppliers. Targeted advertising cookies managed by third parties collect information about the user's surfing on various websites and about the online services in order to display pertinent ads on websites and on our own online services and those of third parties. Advertising networks can share this information with advertisers, using their network. The information collected using these cookies for targeted advertising managed by third parties does not personally identify the user. Our targeted promotional cookies are inserted in your surfing device by us (or by service suppliers acting on our behalf). We can use these cookies on our websites and with relation to our contents and advertisements displayed on the site and in third-party online services, in order to confirm your interaction with our contents or promotions and to show you the ads for products that we think might interest you. Targeted advertising cookies collect anonymous information. The organisation that manages cookies (us or third parties) is required to ask for and obtain your consent.

Registered visitors
We reserve the right to analyse the online activities of the visitors registered on the website and on the online services by means of cookies and other traceability systems. If you have chosen to receive communications from us, we can use cookies and other traceability systems to customise our future communications to suit your interests. Moreover, we reserve the right to use cookies and other traceability systems in the communications that you receive from us (for example, to know whether they have been read or opened, or to trace with which contents you interacted and which links you opened), so as to make our future communications more suited to your interests.

Purposes of the processing of personal data
Fidenia will use the information you supply for purposes directly connected to and instrumental for the activation and operation of the services provided by QuestBase, including the notification of updates, new functions, and to provide technical assistance. In particular, at the time of registering with the site, you will give your consent for Fidenia to process the personal data you decide to supply:

  • a) to allow you to use the functions of QuestBase
  • b) to perform internal operations on the site, including the solving of technical problems, data analysis, tests, searches, improving the site functions, providing you with updates that may be interesting
  • c) to protect, also through proxies, in or out of court, the rights due to Fidenia, or to other third parties, through the general conditions of use of the portal or through any illicit acts committed using the portal
  • d) to send you promotional material periodically and give you commercial information

Your personal replies to the assessment will not be used for any other purpose than their possible publication on the web page that the author of the assessment will have opened on QuestBase, and always in conformity with the sharing settings selected by the author of the assessment; in particular, Fidenia will not aggregate or select them in specific databases. In any case, any processing that Fidenia reserves the right to carry out in the future for statistical purposes will be done anonymously. According to the conditions of use, you can ask for your profile to be eliminated at any time by writing to the following email The supply of data for the purposes described in points a, b, c of the informative note is mandatory and the failure to supply them will make it impossible to access and use the services offered through QuestBase. The supply of data for the purposes described in point d of the informative note and the respective consent are optional and the failure to supply them or to give consent will have no consequence other than that of not receiving the communications concerned (there is no consequence on the other purposes). Moreover, should you consent to processing for the purposes described in point d of this informative note, you can always freely withdraw you consent without any motivation (and thus oppose the sending of the communications concerned) by applying to the data controller indicated din this informative note indicating as the subject of your communication “withdrawal-opposition to processing for the sending of advertising material”.

Data storage, data processor and communication to third parties
Your data will be stored for the time strictly necessary to provide the products and services. Typically, the information associated with the account will be kept until you decide to delete the QuestBase profile. The personal data are managed with automated instruments and will be stored on servers and databases located in USA territory, by means of computerised procedures on safe servers and databases owned by IBM SoftLayer Inc.. For safety reasons, a backup of the data will be carried out periodically. Fidenia undertakes to adopt all the necessary measures for the safety of your personal data and to ensure that the personal data are processed in full respect of the applicable Italian regulations. The data controller is Fidenia s.r.l., Via Calcavinazzi n. 1/D, 40121 Bologna, Italy. The personal data collected will be accessible exclusively to subjects duly appointed to process them by Fidenia and they may be communicated to the categories of subjects indicated below. By using the portal you will allow Fidenia to communicate your personal data to affiliated companies (that is to controlled companies, controlling companies, or companies belonging to the same group), and to third party companies that offer complementary and instrumental services with respect to the use of QuestBase (for example, e-mail transmission and hosting services). The aforesaid Companies will use the personal data exclusively within the limits of what is necessary to provide all the technical and commercial services that are complementary and/or indispensable for the use of QuestBase; the respective processing will always be carried out in conformity with the indications in this Informative note and in conformity with the Italian regulations on the protection of personal data. The companies that offer complementary services with respect to the use of QuestBase are contractually bound to maintain the confidentiality of the information and to use it exclusively for the purpose of providing their services.

The user's rights
In relation to the processing of your personal data by Fidenia, you can at any time exert the rights contemplated in art. 7 of the Privacy Code (Legislative Decree no. 196 of 30 June 2003). In particular, you can: obtain confirmation of the existence or otherwise of personal data concerning you, obtain their communication in an intelligible form and ask for them to be updated, corrected and/or integrated; to know the origin of your personal data, the purposes of processing and the respective procedures; to obtain the deletion, transformation into an anonymous form or blocking of any data processed contrary to the law; to oppose, wholly or partly and for legitimate reasons, the processing of personal data that concern you, and to oppose the processing of your personal data for the purpose of sending advertising materials, or for direct sales, or for carrying out market research or commercial communication. You can exert the rights described above at any time by applying/writing to: You can also send any requests for explanations concerning the processing of personal data or this Informative note to the aforesaid e-mail address, and any requests for deleting your personal data. If you ask for your profile to be deleted, Fidenia will delete all the data in its possession.

Modifications of the informative note on the processing of personal data.
This Informative note on the processing of personal data may undergo modifications and/or integrations over time. If any significant modifications and/or integrations are made to Fidenia's Informative note on the processing of personal data, you will be informed by e-mail and/or with a notification on your QuestBase profile. However, Fidenia recommends that you periodically check the Informative note on the processing of personal data. You can send to the email address any question or comment concerning this informative note on the processing of personal data.